Your rights |
What this involves |
What our obligations are |
A right of access
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This is a right to obtain access to your personal data and various supplementary information. |
- We must provide you with a copy or your personal information and the other supplementary information without undue delay and in any event within 1 month of receipt of your request;
- We cannot charge you for doing so save in specific circumstances (such as where you request further copies of your personal information).
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A right to have personal data rectified
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- This is a right to have your personal information rectified if it is inaccurate or incomplete.
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- We must rectify any inaccurate or incomplete information without undue delay and in any event within 1 month of receipt of your request;
- If we have disclosed your personal information to others, we must (subject to certain exceptions) contact the recipients to inform them, that your personal information requires rectification.
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A right to erasure
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- This is a right to have your personal information deleted or removed.
- This right only applies in certain circumstances (such as where we no longer need the personal information for the purposes for which it was collected).
- We have the right to refuse to delete or remove your personal data in certain circumstances.
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- If this right applies, we must delete or remove your personal information without undue delay and in any event within 1 month of receipt of your request;
- If we have disclosed your personal information to others, we must (subject to certain exceptions) contact then recipients to inform them that your personal information must be erased.
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A right to data portability
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- This is a right to obtain and re-use your personal information for your own purposes;
- It includes a right to ask that your personal information is transferred to another organisation (where technically feasible).
- This right only applies in certain limited circumstances.
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- If this right applies we must provide your personal information to you in a structured, commonly used and machine reasonable form
- Again, we must act without undue delay and in any event within 1 month of receipt of your request;
- We cannot charge you for this service.
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A right to object
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- This is a right to object to the use of your personal information.
- The right applies in certain specific circumstances only.
- You can use this right to challenge our use of your personal information based on our legitimate interests;
- You can also use this right to object to use of your personal information for direct marketing
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- If you object to us using your personal information for direct marketing, we must stop using your personal information in this way as soon as we receive your request.
- If you object to other uses of your personal information, whether we have to stop using your personal information will depend on the particular circumstances.
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A right to object to automated decision making
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- This is a right not to be subject to a decision which is made solely on the basis of automated processing of your personal information where the decision in question will have a legal impact on you or a similarly significant effect.
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- Where such a decision is made, you must be informed of that fact as soon as reasonably practicable;
- You then have 21 days from receipt of the notification to request that the decision is reconsidered or that a decision is made that is not based solely on automated processing;
- Your request must be complied with within 21 days.
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A right to restrict processing
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- This is a right to ‘block’ or suppress processing of your personal information.
- This right applies in various circumstances, including where you contest the accuracy of your information).
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- If we are required to restrict our processing of your personal information we will be able to store it but not otherwise use it.
- We may only retain enough information about you to ensure that the restriction is respected in future.
- If we have disclosed your personal information to others, we must (subject to certain exceptions) contact them to tell them about the restriction on use.
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